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Opening hours: Mon-Fri: 10:00-18:30 Sat: 10:00-16:00
[email protected]020 3795 8427
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Terms & Conditions

Please read below carefully.
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All courses expire one year from their original purchase date.
Any purchases made on single treatments can be held on the person's account for one year from the purchase date.
Vouchers are valid for one year from the date of purchase.
Courses cannot be transferred to another person without the approval of the business, who have the right to refuse.
We do not offer refunds on products that have left the clinic.
Packages are non-refundable.
A comprehensive outline of our clinic's policies will be provided to you upon request, prior to your scheduled appointment.

Complaints Procedure

At Dr. R. Mokbel Clinic, we pride ourselves on delivering outstanding professional customer service to all our clients. We treat all our clients with the utmost care, compassion, and respect. However, there may be times when the service you have received does not meet the high standards that we aim to deliver.

Should this happen, the most effective way to resolve any concern is by letting the Clinic Manager or Practitioner know immediately after the service or treatment you have received. They will listen to your concern and aim to resolve your complaint efficiently and effectively. You can contact us via email at [email protected]

What our clients say about us

google

Dr Mokbel is an excellent dermatologist and clinician. She is understanding, knowledgeable and very able.

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simon chaudhry
14/09/2024

My wife saw Professor Mokbel for her skin concerns. Professor Mokbel was very knowlegble and professional, I can reccomend her services without hesitation.

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Lara Mokbel
06/09/2024

Amazing experience with Alise, the clinic is spotless and all the staff are extremely friendly. Excellent results after two sessions.

google
monica thomas
25/07/2024

Dr Mokbel’s attention to detail is phenomenal , very capable and caring with her follow ups! Truly lucky that I have her as my aesthetic doctor .

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Dr. R. Mokbel Reception

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