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Opening hours: Mon-Fri: 10:00-18:30 Sat: 10:00-16:00
[email protected]020 3795 8427
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Terms & Conditions

Please read below carefully.
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All courses expire one year from their original purchase date.
Any purchases made on single treatments can be held on the person's account for one year from the purchase date.
Vouchers are valid for one year from the date of purchase.
Courses cannot be transferred to another person without the approval of the business, who have the right to refuse.
We do not offer refunds on products that have left the clinic.
Packages are non-refundable.
A comprehensive outline of our clinic's policies will be provided to you upon request, prior to your scheduled appointment.

Complaints Procedure

At Dr. R. Mokbel Clinic, we pride ourselves on delivering outstanding professional customer service to all our clients. We treat all our clients with the utmost care, compassion, and respect. However, there may be times when the service you have received does not meet the high standards that we aim to deliver.

Should this happen, the most effective way to resolve any concern is by letting the Clinic Manager or Practitioner know immediately after the service or treatment you have received. They will listen to your concern and aim to resolve your complaint efficiently and effectively. You can contact us via email at [email protected]

What our clients say about us

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Sonia Kirkwood
22/04/2026

Dr Mokbel Clinic was very professional and experienced at what they did. I am very happy to have attended Dr Mokbel’s Clinic. I would recommend Dr Mokbel Clinic

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V Claret
21/04/2026

Just to say my appreciation of the highly professional service I received each time I visited Dr.Mokbel’s clinic in Chelsea. The staff are really caring, I felt comfortable and well cared for during my appoitment. I’m seeing Dr. Mokbel for Morpeus 8 treatment, I feel reassured and safe on her hands. Very satisfied with the treatment outcome my skin appeared plump, tight and wrinkles are refined. Overall, im very satisfied with my visit/treatment and will highly recommend.

google
Sara Huyer
12/12/2025

Fantastic doctor and team. Felt very cared for. Highly recommend!

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Dr. R. Mokbel Reception

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