At Dr. R. Mokbel Clinic, we pride ourselves on delivering outstanding professional customer service to all our clients. We treat all our clients with the utmost care, compassion, and respect. However, there may be times when the service you have received does not meet the high standards that we aim to deliver.
Should this happen, the most effective way to resolve any concern is by letting the Clinic Manager or Practitioner know immediately after the service or treatment you have received. They will listen to your concern and aim to resolve your complaint efficiently and effectively. You can contact us via email at [email protected]
I am delighted with the results of a course of Emerald Laser - I can’t thank the team enough for their help and advice.
I had a wonderful experience at Dr. Ramia Mokbel’s clinic. The space is modern, spotless, and welcoming—creating a calming environment from the moment you walk in. Alice was warm, professional, and made me feel completely at ease from start to finish. Her care and attention to detail were evident throughout the entire process. I’m especially thrilled with the results of my Cosmelan peel—the improvement in my skin tone and texture has been amazing. It’s rare to find such a great combination of expertise, kindness, and results. Highly recommended!
Dr. Mokbel is a thorough and meticulous dermatologist with patience and precision. Highly recommend her services!
I have started Botox and facial 10 years ago and tried Clinique's on Harley street and chelsea, this is the most professional Clinique I have visited. Clean and professional during consenting and delivering the treatment, I highly recommend it.